Delivery policy

VKC Basic and test series

• VKC Basic opens on the Google account you were signed in with, the moment the payment succeeds, and runs for 6 months; its end date is shown under My tests. With a Mains test series it runs till that Mains.
• Your pass unlocks on the Google account you were signed in with, the moment the payment succeeds. You see it under My tests.
• Tests in a series are added as they are ready. Each one opens for pass holders as soon as it goes live, and is announced on Telegram.
• For Mains tests, the checked copy is returned on the same test page once VKC has checked it.
• If your pass has not unlocked within 30 minutes of a successful payment, write to chem4vkc@gmail.com with the payment ID.

Printed books

• Printed books are posted by VKC Science from Rajasthan by India Post or a courier, to addresses in India only.
• The price of ₹649 a copy includes delivery; there is no extra shipping charge.
• Orders are dispatched within 3 working days of payment. Most addresses receive the parcel 5 to 8 days after payment; remote areas can take up to 12 days.
• Once posted, the courier name and tracking number appear on My tests under Book orders.
• If the parcel has not arrived 15 days after payment, write to chem4vkc@gmail.com with the payment ID.